We're happy to exchange or refund any purchase that doesn't prove suitable. Please pack purchases carefully and return them to the above address, in their original condition, with labels intact, within 7 days of receipt.
As a consumer you have the right to cancel your contract at any time during the period which starts on the day the contract comes into existence and ends on the expiry of seven working days, beginning on the day after the day of delivery of the items. If you want to cancel your contract you should notify us in the most appropriate way. In such circumstances we’ll happily accept any item or items making up the cancelled order provided that you have taken reasonable care of the items while they have been in your possession. We’ll refund the cost of rejected items or cancelled orders (including the original dispatch charge) within 7 days of receiving the item(s) back. Please note, however, that items are returned at your own cost and we recommend the use of a registered postal service for your protection.
The aim is to send out all orders within 48 hours of receiving them. You'll receive notification that your order has been dispatched. Standard UK delivery takes between 2-3 days after dispatch. Orders to Highlands & Islands and Chanel Islands may take longer.
We do not accept online orders outside the UK. For international orders please contact us to discuss your delivery.